Are you a disciplined security professional with a “sharp eye” for detail? Scorpion Risk Holdings, a prominent name in South African integrated security solutions, is officially recruiting for a Control Room Operator at their Centurion headquarters.
This role is the “nerve center” of security operations. It requires a candidate who can balance high-tech surveillance with the fast-paced coordination of guarding personnel and emergency dispatch. If you are bilingual and possess technical knowledge of CCTV systems, this is a strategic career move into specialized security operations.
Job Overview: Control Room Operator
| Feature | Details |
| Employer | Scorpion Risk Holdings |
| Location | Centurion, Gauteng |
| Role Type | Surveillance, Dispatch & Guarding Coordination |
| Bilingual Requirement | English & Afrikaans |
| Application Method | Email Only |
| Contact Email | controlsupervisor@scorpionrisk.co.za |
Core Responsibilities & Technical Skills
A Control Room Operator at Scorpion Risk is responsible for more than just watching screens. The role involves:
- CCTV Surveillance: Monitoring live feeds to identify suspicious behavior or security breaches.
- Dispatching: Coordinating rapid response vehicles and emergency services during incidents.
- Guarding Operations: Monitoring remote sites and ensuring guards on duty are performing regular “check-ins.”
- Incident Logging: Detailed reporting of all activities within the shift for legal and operational audits.
Mandatory Requirements: Do You Qualify?
Scorpion Risk Holdings maintains high entry standards to ensure the safety of their clients and staff. Applicants must meet the following:
- PSIRA Registration: Minimum of Grade C (Active and valid).
- Language Proficiency: Must be fluent in both English and Afrikaans to facilitate clear communication across all dispatch channels.
- Clean Record: No criminal record (SAPS fingerprints and background checks will be conducted).
- Technical Knowledge: Prior experience or training in CCTV systems and Dispatching software.
- Experience: Proven background in guarding operations and personnel management.
How to Apply: Email Submission Guide
Scorpion Risk Holdings has specified an email-only application process. To ensure your CV is prioritized, follow these steps:
- Prepare Documents: Ensure your CV, PSIRA ID card, and any CCTV certificates are clearly scanned.
- Draft the Email:
- To:
controlsupervisor@scorpionrisk.co.za - Subject Line:
APPLICATION: CONTROL ROOM OPERATOR - [Your Name]
- To:
- Highlight Bilingualism: Mention your fluency in English and Afrikaans in the body of the email to stand out immediately.
Frequently Asked Questions (FAQs)
1. Does Scorpion Risk provide training?
Yes. While you need basic CCTV and dispatching experience, the company explicitly states that additional specialized training will be provided to successful candidates to align them with Scorpion Risk’s specific protocols.
2. Why is the Afrikaans requirement so specific?
Centurion and its surrounding commercial/residential areas have a significant Afrikaans-speaking client base. Effective emergency dispatching requires the operator to communicate fluently in the language of the client and the responders.
3. Can a Grade D or E guard apply?
The minimum requirement is Grade C. This is because Control Room work involves supervisory-level decision-making and the coordination of multiple teams, which is aligned with Grade C competencies.
4. Where in Centurion is the office located?
Specific address details are shared with shortlisted candidates during the interview stage. However, candidates should reside within a reasonable commuting distance to ensure punctuality for shift changes.
5. What is the working environment like?
Control rooms operate 24/7/365. Candidates should be prepared for shift work, including nights, weekends, and public holidays.