Clover South Africa is officially inviting applications from unemployed South African youth for 10 Learner: Customer Service Centre (CSC) positions based in Roodepoort, Gauteng.

This short-term call centre vacation work and learnership programme is designed to equip young job seekers with practical work experience in customer care, order capturing, and call centre operations during the peak December 2026 to January 2027 operational period.

Job Overview & Specifications

Detail Field	Information
Employer Name	Clover South Africa
Position Title	Learner: Customer Service Centre (CSC)
Reference Number	CLO261028-2
Number of Positions	10 Posts
Location	Roodepoort, Gauteng, South Africa
Job Type	Temporary / Learnership (Dec 2026 – Jan 2027)
Department	Customer Service Centre
Required Education	Grade 12 / NQF Level 4
Date Posted	28 October 2026
Closing Date	05 November 2026

About the Clover Customer Service Centre Learnership

The Clover Customer Service Centre Learnership Programme offers successful candidates hands-on workplace training inside one of South Africa’s largest dairy and beverage distribution companies.

During the programme, learners will gain practical experience across key corporate call centre functions, including:

Call centre technology & inbound/outbound channel operations
Direct customer query resolution and escalation management
Business communication and professional telephonic etiquette
Practical problem-solving and numerical application
Sales promotion of Clover and Principal brand products

Detailed Key Responsibilities

Learners appointed to the Clover Customer Service Centre will carry out the following duties under supervisory guidance:

1. Customer Service & Query Management

Inbound & Outbound Interactions: Handle incoming calls and execute outbound communication with store owners, corporate clients, and consumers.
Query & Complaint Resolution: Resolve customer issues promptly by liaising with internal supply chain and distribution stakeholders.
Service Standards: Provide high-quality customer care in alignment with Clover’s service excellence benchmarks.

2. Customer Order Capturing & Confirmation

Order Entry: Capture customer product orders accurately into Clover’s digital database according to daily call schedules.
Account Status Verification: Identify and inform customers when accounts are placed on credit or operational hold.
SOP Execution: Confirm orders following standard operating procedures and notify relevant distribution nodes of order changes or errors.

3. Product Sales & Cross-Selling

Product Promotion: Introduce new product releases to existing client bases.
Upselling: Actively offer additional Clover and partner brand products during customer call routines.

Mandatory Selection Criteria

┌──────────────────────────────────────────────────────────┐
│ MANDATORY APPLICANT ELIGIBILITY                          │
├──────────────────────────────────────────────────────────┤
│ • Grade 12 / NQF Level 4 Qualification                   │
│ • Matric Completed Between 2021 and 2025                 │
│ • Minimum 55% Average for English                        │
│ • Minimum 55% Average for Mathematics or Maths Literacy  │
│ • Advanced Computer Literacy                             │
│ • Currently Unemployed South African Youth               │
│ • No Previous Participation in a Learnership             │
└──────────────────────────────────────────────────────────┘

Essential Competencies:

Proactive and action-orientated mindset
High standards of honesty, integrity, and work ethics
Strong interpersonal skills and team collaboration ability
Customer service orientation with effective verbal and written communication
Numerical accuracy and problem-solving skills

Estimated Allowance & Stipend Guidelines

Learnership stipends in South Africa are guided by Sectoral Determination 5 (Learnerships) and corporate structures:

Estimated Monthly Allowance: R4,500 – R6,500 per month for the duration of the practical placement.
Workplace Exposure: Valuable corporate work experience and formal reference credit from Clover South Africa.

How to Apply for This Vacancy

Interested applicants who meet all minimum entry criteria can apply online through the official Clover Careers Portal before the deadline on 05 November 2026.

Application Checklist:

Updated Curriculum Vitae (CV).
Certified copy of South African ID Document.
Certified copy of Grade 12 (Matric) Statement of Results or Certificate (showing 55%+ in English and Maths/Maths Lit).

Click here to apply for Clover Customer Service Centre Learnerships 2026: X10 Posts

Important Note: Applications submitted after the closing date (05 November 2026) will not be considered.

Frequently Asked Questions (FAQs)

1. What is the closing date for the Clover Learnership 2026?

The closing date for applications is 05 November 2026.

2. Where will the learnership be located?

The learnership is based at the Clover Customer Service Centre in Roodepoort, Gauteng.

3. What are the minimum mark requirements for Matric subjects?

Applicants must have achieved at least 55% for English AND at least 55% for Mathematics or Mathematical Literacy.

4. Who is eligible to apply?

Unemployed South African youth who completed Grade 12 between 2021 and 2025 and have never previously participated in a learnership programme.

5. What is the duration of this programme?

This call centre vacation work and practical learnership runs from December 2026 to January 2027.

6. How many positions are available?

Clover is filling 10 Learner: Customer Service Centre (CSC) positions under reference number CLO261028-2.

Clover Customer Service Centre Learnerships 2026: X10 Posts